Change Request Management

SAP Solution Manager 7.2

This practical seminar teaches the principles of Change Management in accordance with ITIL as well as practice-oriented technical implementation in SAP Solution Manager. You can learn how to set up Change Request Management, define transaction types and implement changes in the approval workflows. The three-day training session provides you with the knowledge to be able to draw up a plan, set up Change Request Management initially and configure important company-specific customizing settings.

length of seminar: 3 days
seminar language: German, English